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Data privacy statement

The protection of your data is our greatest concern. Therefore we process your data only in accordance to legal basis DSGVO and TKG 2003. In this declaration on our data privacy statement we inform you about the leading aspects of data processing in connection with our website and it's services.

Contact

If you get in contact with us over the provided form on our homepage or via email, the data you provide us will be stored for processing your request and consulting reasons for a period of 6 month. We will not forward your data to a 3rd person or company without your permission.

Data storage

Please note that we collect and store only specific data provided by you, necessary for contract and legal requirement fulfillment. The list of data we store contains: Name and address, your email-address, differing delivery addresses, order history as well as your telephone number and company name if provided. The data is required for pre-contractual actions and for conclusion and fulfillment of contracts. The conclusion of a contract is not possible without this data. We will not forward the provided data to a 3rd person or company except necessary data for payment handling to our payment service provider, for delivery to our delivery services, for legal and fiscal reasons to our accountant and on demand to legal authorities to fullfill legal requirements.

In case of a contract conclusion, the data will be stored for 7 years due to fiscal and legal obligations.

Furthermore name, address and order history will be stored for 10 years until the end of product liability. The data processing is based on provision of the law § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (approval) and/or lit b (necessary for contract fulfillment) of the DSGVO.

Cookies

Our website uses so called cookies. Cookies are small text files which are stored on your terminal device with the help of your browser. They do not cause any harm.
We use cookies to improve your customer experience. Some cookies will be stored on your device until you delete them. They allow us to identify your browser on your next visit.
If you do not like the usage of cookies, you can set your browser to ask you individually on every cookie, or disable them in general.
If cookies are disabled the functionality of our website might be limited.

Newsletter

You have the opportunity to subscribe to a newsletter via our homepage. Therefor we need your email address and your approval to receive this newsletter from us.
You can cancel the newsletter service at any time. If you like to do so, please send us an email at info@fahrradteile-shop.eu. We will delete your data connected to our newsletter service immediately.

Your rights

You have the right to get information, correction, deletion, restriction, devolution, revocation and caveat of your data. If you believe the processing of your data is against the legal data privacy or contravenes law you can address you concerns to the controlling authority. In Austria the responsible authority is the controlling authority for data privacy.

Contact information:


Krama GmbH
Neustift 29
8272 Sebersdorf
+43 (0)3333 / 26 095-10
office@krama.at
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